Visualize Customer Account Health

Analyze, Monitor, and Prioritize Customers

The TIBCO® Customer Health Dashboard provides a holistic 360-degree view of account information by scoring and identifying accounts that are at risk and in good standing. Review usage and deployment status, align organizational resources, drive expansion and rep accountability. Utilizing TIBCO Spotfire® Data Visualization software, you can filter, rank, and reference graphs, maps, and tables to increase sales and make it easier to market your business.

Contact us to discuss how the Customer Health Dashboard will add value to your business

Benefits

Score Customer Health

Scoring is segmented into five categories due to trends from products, sales history, engagement, product usage, and annual recurring revenue.

Aggregate Data from Multiple Systems

Gather support, activity, sales, usage data, and more directly from your CRM

Account Drill Down

The Customer Health Dashboard provides immediate analysis to hit the ground running and enables you to look at your accounts on global scale, or drill into any individual customer

Choose a Pre-Built or a Customized Solution

Implement in a few days--TIBCO has you covered

Capabilities

Become Customer-centric

Increase customer engagement leading to account expansion

Increase Sales

Drive expansion & rep accountability

Reduce Churn

Find churn trends via proactive risk management

Benchmark by Industry

Scale by customer region, size, and overall health

Take Action

Align organizational resources

Market your Business

Use an in-depth view of customer data to increase sales and make it easier to market your business

Products & Pricing

Navigate analytic applications and dashboards authored in TIBCO Spotfire® Analyst. Filter data, mark subsets, change parameters and export the results.

3 Users are Recommended for this Solution

Navigate analytic applications and dashboards authored in Spotfire® Analyst. Filter data, mark subsets, change parameters and export the results.

25 Users are Recommended for this Solution

Server provides the enterprise with a set of scalable, centralized services, giving an organization complete control over the configuration and integration.

28 Users are Recommended for this Solution

The Projectware dashboard leverages Spotfire® and Cloud™ Integration to aid in mapping all of your customer data into a single view, to score your customers, and help find customer trends.

1 Instance is Recommended for this Solution

The iPaaS for business analysts, IT pros, systems integrators, and SaaS providers who need maximum speed and flexibility. Integrate, replicate and migrate data from both cloud-based and on-premise applications.

1 Instance is Recommended for this Solution

The Customer Health Dashboard is a prebuilt solution created to help reduce churn, increase sales and drive customer satisfaction. There are three instances for optimal account review and analysis.

To purchase the Complete Customer Health Dashboard Solution, please contact us for more information